{"id":11340,"date":"2025-12-11T02:02:11","date_gmt":"2025-12-10T19:02:11","guid":{"rendered":"https:\/\/eventistax.com\/?p=11340"},"modified":"2025-12-11T02:02:11","modified_gmt":"2025-12-10T19:02:11","slug":"chinh-sach-hoan-huy-ve-su-kien","status":"publish","type":"post","link":"https:\/\/eventistax.com\/vi\/blog\/chinh-sach-hoan-huy-ve-su-kien\/","title":{"rendered":"Ch\u00ednh S\u00e1ch Ho\u00e0n H\u1ee7y V\u00e9 S\u1ef1 Ki\u1ec7n: L\u00e0m Sao \u0110\u1ec3 &#8220;Th\u1ea5u T\u00ecnh \u0110\u1ea1t L\u00fd&#8221; &#038; Gi\u1ea3m Thi\u1ec3u R\u1ee7i Ro Cho BTC?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Trong t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n, b\u00e1n v\u00e9 (Sold out) l\u00e0 ni\u1ec1m vui, nh\u01b0ng x\u1eed l\u00fd <\/span><b>Ho\u00e0n\/H\u1ee7y v\u00e9 (Refund\/Cancellation)<\/b><span style=\"font-weight: 400;\"> l\u1ea1i l\u00e0 c\u01a1n \u00e1c m\u1ed9ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kh\u00e1n gi\u1ea3 b\u1eadn \u0111\u1ed9t xu\u1ea5t mu\u1ed1n tr\u1ea3 v\u00e9? S\u1ef1 ki\u1ec7n b\u1ecb ho\u00e3n do th\u1eddi ti\u1ebft? Hay ngh\u1ec7 s\u0129 ch\u00ednh g\u1eb7p s\u1ef1 c\u1ed1 s\u1ee9c kh\u1ecfe? N\u1ebfu kh\u00f4ng c\u00f3 m\u1ed9t <\/span><b>Ch\u00ednh s\u00e1ch Ho\u00e0n\/H\u1ee7y v\u00e9<\/b><span style=\"font-weight: 400;\"> r\u00f5 r\u00e0ng ngay t\u1eeb \u0111\u1ea7u, Ban t\u1ed5 ch\u1ee9c (BTC) s\u1ebd r\u01a1i v\u00e0o th\u1ebf b\u1ecb \u0111\u1ed9ng, \u0111\u1ed1i m\u1eb7t v\u1edbi l\u00e0n s\u00f3ng khi\u1ebfu n\u1ea1i, \u0111\u00f2i ti\u1ec1n (Chargeback) v\u00e0 kh\u1ee7ng ho\u1ea3ng truy\u1ec1n th\u00f4ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t ch\u00ednh s\u00e1ch v\u1eeba b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i BTC, v\u1eeba khi\u1ebfn kh\u00e1n gi\u1ea3 c\u1ea3m th\u1ea5y c\u00f4ng b\u1eb1ng? H\u00e3y c\u00f9ng <\/span><a href=\"https:\/\/eventistax.com\/\"><b>Eventista<\/b><\/a><span style=\"font-weight: 400;\"> &#8211; \u0110\u1ed1i t\u00e1c C\u00f4ng ngh\u1ec7 chi\u1ebfn l\u01b0\u1ee3c &#8211; t\u00ecm hi\u1ec3u gi\u1ea3i ph\u00e1p.<\/span><\/p>\n<h2><b>1. T\u1ea1i Sao Ph\u1ea3i C\u00f4ng B\u1ed1 Ch\u00ednh S\u00e1ch Ho\u00e0n\/H\u1ee7y Tr\u01b0\u1edbc Khi M\u1edf B\u00e1n?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch n\u00e0y l\u00e0 m\u1ed9t b\u1ea3n <\/span><b>H\u1ee3p \u0111\u1ed3ng \u0111i\u1ec7n t\u1eed<\/b><span style=\"font-weight: 400;\"> gi\u1eefa BTC v\u00e0 Ng\u01b0\u1eddi mua.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>L\u00e1 ch\u1eafn ph\u00e1p l\u00fd:<\/b><span style=\"font-weight: 400;\"> Khi kh\u00e1ch h\u00e0ng b\u1ea5m &#8220;T\u00f4i \u0111\u1ed3ng \u00fd v\u1edbi \u0110i\u1ec1u kho\u1ea3n&#8221; tr\u01b0\u1edbc khi thanh to\u00e1n, h\u1ecd bu\u1ed9c ph\u1ea3i tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh. N\u1ebfu h\u1ecd \u0111\u00f2i ti\u1ec1n v\u00f4 l\u00fd, b\u1ea1n c\u00f3 b\u1eb1ng ch\u1ee9ng \u0111\u1ec3 t\u1eeb ch\u1ed1i.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Qu\u1ea3n tr\u1ecb r\u1ee7i ro t\u00e0i ch\u00ednh:<\/b><span style=\"font-weight: 400;\"> Gi\u00fap BTC d\u1ef1 to\u00e1n \u0111\u01b0\u1ee3c d\u00f2ng ti\u1ec1n, tr\u00e1nh vi\u1ec7c kh\u00e1ch tr\u1ea3 v\u00e9 \u1ed3 \u1ea1t s\u00e1t gi\u1edd G g\u00e2y l\u1ed7 v\u1ed1n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>X\u00e2y d\u1ef1ng uy t\u00edn:<\/b><span style=\"font-weight: 400;\"> M\u1ed9t ch\u00ednh s\u00e1ch minh b\u1ea1ch (d\u00f9 kh\u1eaft khe) v\u1eabn t\u1ed1t h\u01a1n l\u00e0 s\u1ef1 m\u1eadp m\u1edd.<\/span><\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-11383\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-1.jpg\" alt=\"T\u1ea1i Sao Ph\u1ea3i C\u00f4ng B\u1ed1 Ch\u00ednh S\u00e1ch Ho\u00e0n\/H\u1ee7y Tr\u01b0\u1edbc Khi M\u1edf B\u00e1n?\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-1.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-1-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-1-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-1-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">T\u1ea1i Sao Ph\u1ea3i C\u00f4ng B\u1ed1 Ch\u00ednh S\u00e1ch Ho\u00e0n\/H\u1ee7y Tr\u01b0\u1edbc Khi M\u1edf B\u00e1n?<\/span><\/i><\/p>\n<h2><b>2. C\u00e1c \u0110i\u1ec1u Kho\u1ea3n C\u1ed1t L\u00f5i C\u1ee7a M\u1ed9t Ch\u00ednh S\u00e1ch Chu\u1ea9n<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">T\u00f9y v\u00e0o t\u00ednh ch\u1ea5t s\u1ef1 ki\u1ec7n, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn 1 trong 3 m\u00f4 h\u00ecnh sau:<\/span><\/p>\n<h3><b>a. Ch\u00ednh s\u00e1ch &#8220;No Refund&#8221; (Kh\u00f4ng ho\u00e0n ti\u1ec1n)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0110\u00e2y l\u00e0 m\u00f4 h\u00ecnh ph\u1ed5 bi\u1ebfn nh\u1ea5t v\u1edbi Concert, L\u1ec5 h\u1ed9i \u00e2m nh\u1ea1c.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Quy \u0111\u1ecbnh:<\/b><span style=\"font-weight: 400;\"> &#8220;V\u00e9 \u0111\u00e3 mua kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 d\u01b0\u1edbi m\u1ecdi h\u00ecnh th\u1ee9c, tr\u1eeb khi s\u1ef1 ki\u1ec7n b\u1ecb h\u1ee7y b\u1edfi BTC.&#8221;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u01afu \u0111i\u1ec3m:<\/b><span style=\"font-weight: 400;\"> B\u1ea3o v\u1ec7 doanh thu tuy\u1ec7t \u0111\u1ed1i cho BTC.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/b><span style=\"font-weight: 400;\"> Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 e ng\u1ea1i khi xu\u1ed1ng ti\u1ec1n s\u1edbm.<\/span><\/li>\n<\/ul>\n<h3><b>b. Ch\u00ednh s\u00e1ch Ho\u00e0n ti\u1ec1n C\u00f3 \u0111i\u1ec1u ki\u1ec7n (Conditional Refund)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Th\u01b0\u1eddng d\u00f9ng cho H\u1ed9i ngh\u1ecb, Gi\u1ea3i ch\u1ea1y (Marathon).<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Quy \u0111\u1ecbnh:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ho\u00e0n 100% n\u1ebfu h\u1ee7y tr\u01b0\u1edbc 30 ng\u00e0y.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ho\u00e0n 50% n\u1ebfu h\u1ee7y tr\u01b0\u1edbc 14 ng\u00e0y.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Kh\u00f4ng ho\u00e0n ti\u1ec1n n\u1ebfu h\u1ee7y trong v\u00f2ng 7 ng\u00e0y tr\u01b0\u1edbc s\u1ef1 ki\u1ec7n.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Ph\u00ed x\u1eed l\u00fd:<\/b><span style=\"font-weight: 400;\"> Th\u01b0\u1eddng BTC s\u1ebd tr\u1eeb m\u1ed9t kho\u1ea3n &#8220;Ph\u00ed h\u00e0nh ch\u00ednh&#8221; (Administration Fee) kho\u1ea3ng 5-10% \u0111\u1ec3 b\u00f9 \u0111\u1eafp chi ph\u00ed c\u1ed5ng thanh to\u00e1n.<\/span><\/li>\n<\/ul>\n<h3><b>c. \u0110i\u1ec1u kho\u1ea3n B\u1ea5t kh\u1ea3 kh\u00e1ng (Force Majeure)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">B\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3. Quy \u0111\u1ecbnh r\u00f5 tr\u00e1ch nhi\u1ec7m khi s\u1ef1 ki\u1ec7n b\u1ecb h\u1ee7y do: Thi\u00ean tai, D\u1ecbch b\u1ec7nh, L\u1ec7nh c\u1ea5m c\u1ee7a ch\u00ednh quy\u1ec1n.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">V\u00ed d\u1ee5:<\/span><\/i><span style=\"font-weight: 400;\"> &#8220;Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng, BTC b\u1ea3o l\u01b0u quy\u1ec1n d\u1eddi l\u1ecbch t\u1ed5 ch\u1ee9c v\u00e0 v\u00e9 s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o l\u01b0u sang ng\u00e0y m\u1edbi. Kh\u00f4ng ho\u00e0n ti\u1ec1n m\u1eb7t.&#8221;<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-11385\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-2.jpg\" alt=\"C\u00e1c \u0110i\u1ec1u Kho\u1ea3n C\u1ed1t L\u00f5i C\u1ee7a M\u1ed9t Ch\u00ednh S\u00e1ch Chu\u1ea9n\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-2.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-2-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-2-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-2-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">C\u00e1c \u0110i\u1ec1u Kho\u1ea3n C\u1ed1t L\u00f5i C\u1ee7a M\u1ed9t Ch\u00ednh S\u00e1ch Chu\u1ea9n<\/span><\/i><\/p>\n<h2><b>3. Gi\u1ea3i Ph\u00e1p C\u00f4ng Ngh\u1ec7 Gi\u00fap Gi\u1ea3m Thi\u1ec3u T\u1ef7 L\u1ec7 Ho\u00e0n V\u00e9 (V\u1edbi 1Zone)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Thay v\u00ec ho\u00e0n ti\u1ec1n (m\u1ea5t doanh thu), t\u1ea1i sao kh\u00f4ng \u0111\u1ec3 kh\u00e1n gi\u1ea3 t\u1ef1 gi\u1ea3i quy\u1ebft v\u1edbi nhau?<\/span><\/p>\n<p><b>Eventista<\/b><span style=\"font-weight: 400;\"> cung c\u1ea5p gi\u1ea3i ph\u00e1p <\/span><b>1Zone<\/b><span style=\"font-weight: 400;\"> v\u1edbi t\u00ednh n\u0103ng h\u1ed7 tr\u1ee3 <\/span><b>Chuy\u1ec3n nh\u01b0\u1ee3ng v\u00e9 (Resale\/Transfer)<\/b><span style=\"font-weight: 400;\"> an to\u00e0n:<\/span><\/p>\n<h3><b>a. T\u00ednh n\u0103ng &#8220;Official Resale&#8221; (Ch\u1ee3 v\u00e9 ch\u00ednh th\u1ee9c)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Khi kh\u00e1n gi\u1ea3 b\u1eadn \u0111\u1ed9t xu\u1ea5t, thay v\u00ec g\u1ecdi \u0111i\u1ec7n \u0111\u00f2i BTC ho\u00e0n ti\u1ec1n, h\u1ecd c\u00f3 th\u1ec3 \u0111\u0103ng b\u00e1n l\u1ea1i v\u00e9 ngay tr\u00ean h\u1ec7 th\u1ed1ng <\/span><b>1Zone<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u01b0\u1eddi m\u1edbi mua v\u00e9 -&gt; H\u1ec7 th\u1ed1ng h\u1ee7y m\u00e3 QR c\u0169 -&gt; C\u1ea5p m\u00e3 QR m\u1edbi cho ng\u01b0\u1eddi mua sau.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>L\u1ee3i \u00edch:<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">BTC kh\u00f4ng m\u1ea5t doanh thu (th\u1eadm ch\u00ed c\u00f3 th\u1ec3 thu th\u00eam ph\u00ed chuy\u1ec3n nh\u01b0\u1ee3ng).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng c\u0169 thu h\u1ed3i \u0111\u01b0\u1ee3c v\u1ed1n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng m\u1edbi mua \u0111\u01b0\u1ee3c v\u00e9 an to\u00e0n (kh\u00f4ng s\u1ee3 l\u1eeba \u0111\u1ea3o).<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><b>b. B\u1ea3o Hi\u1ec3m V\u00e9 (Ticket Insurance)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">1Zone c\u00f3 th\u1ec3 t\u00edch h\u1ee3p t\u00f9y ch\u1ecdn mua &#8220;B\u1ea3o hi\u1ec3m v\u00e9&#8221; l\u00fac thanh to\u00e1n. N\u1ebfu kh\u00e1ch b\u1eadn kh\u00f4ng \u0111i \u0111\u01b0\u1ee3c, \u0111\u01a1n v\u1ecb b\u1ea3o hi\u1ec3m s\u1ebd b\u1ed3i th\u01b0\u1eddng, BTC kh\u00f4ng ph\u1ea3i chi ti\u1ec1n.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-11387\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-3.jpg\" alt=\"Gi\u1ea3i Ph\u00e1p C\u00f4ng Ngh\u1ec7 Gi\u00fap Gi\u1ea3m Thi\u1ec3u T\u1ef7 L\u1ec7 Ho\u00e0n V\u00e9 (V\u1edbi 1Zone)\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-3.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-3-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-3-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-3-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Gi\u1ea3i Ph\u00e1p C\u00f4ng Ngh\u1ec7 Gi\u00fap Gi\u1ea3m Thi\u1ec3u T\u1ef7 L\u1ec7 Ho\u00e0n V\u00e9 (V\u1edbi 1Zone)<\/span><\/i><\/p>\n<h2><b>4. Quy Tr\u00ecnh X\u1eed L\u00fd Khi S\u1ef1 Ki\u1ec7n B\u1ecb H\u1ee7y (Event Cancellation)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">N\u1ebfu s\u1ef1 c\u1ed1 \u0111\u1ebfn t\u1eeb ph\u00eda BTC (H\u1ee7y show), b\u1ea1n c\u1ea7n m\u1ed9t c\u00f4ng c\u1ee5 x\u1eed l\u00fd kh\u1ee7ng ho\u1ea3ng nhanh ch\u00f3ng.<\/span><\/p>\n<p><b>Quy tr\u00ecnh Refund t\u1ef1 \u0111\u1ed9ng tr\u00ean <\/b><a href=\"https:\/\/www.1zone.vn\/\" target=\"_blank\" rel=\"noopener\"><b>1Zone<\/b><\/a><b>:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Th\u00f4ng b\u00e1o:<\/b><span style=\"font-weight: 400;\"> G\u1eedi Email\/SMS xin l\u1ed7i h\u00e0ng lo\u1ea1t t\u1edbi t\u1ea5t c\u1ea3 ng\u01b0\u1eddi mua v\u00e9 ch\u1ec9 v\u1edbi 1 click.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Thu th\u1eadp th\u00f4ng tin:<\/b><span style=\"font-weight: 400;\"> N\u1ebfu thanh to\u00e1n qua th\u1ebb qu\u1ed1c t\u1ebf\/V\u00ed \u0111i\u1ec7n t\u1eed, 1Zone h\u1ed7 tr\u1ee3 <\/span><b>Ho\u00e0n ti\u1ec1n t\u1ef1 \u0111\u1ed9ng (Auto-Refund)<\/b><span style=\"font-weight: 400;\"> v\u1ec1 \u0111\u00fang ngu\u1ed3n ti\u1ec1n ban \u0111\u1ea7u. Kh\u00f4ng c\u1ea7n thu th\u1eadp s\u1ed1 t\u00e0i kho\u1ea3n th\u1ee7 c\u00f4ng (tr\u00e1nh sai s\u00f3t v\u00e0 l\u1ed9 th\u00f4ng tin).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B\u00e1o c\u00e1o:<\/b><span style=\"font-weight: 400;\"> Theo d\u00f5i tr\u1ea1ng th\u00e1i ho\u00e0n ti\u1ec1n (Th\u00e0nh c\u00f4ng\/Th\u1ea5t b\u1ea1i) real-time tr\u00ean Dashboard.<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11389\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-4.jpg\" alt=\"Quy Tr\u00ecnh X\u1eed L\u00fd Khi S\u1ef1 Ki\u1ec7n B\u1ecb H\u1ee7y (Event Cancellation)\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-4.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-4-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-4-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-4-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Quy Tr\u00ecnh X\u1eed L\u00fd Khi S\u1ef1 Ki\u1ec7n B\u1ecb H\u1ee7y (Event Cancellation)<\/span><\/i><\/p>\n<h2><b>5. K\u1ebft Lu\u1eadn<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch Ho\u00e0n\/H\u1ee7y v\u00e9 kh\u00f4ng ch\u1ec9 l\u00e0 nh\u1eefng d\u00f2ng ch\u1eef kh\u00f4 khan, n\u00f3 l\u00e0 c\u00f4ng c\u1ee5 \u0111\u1ec3 c\u00e2n b\u1eb1ng quy\u1ec1n l\u1ee3i v\u00e0 gi\u1eef g\u00ecn h\u00ecnh \u1ea3nh chuy\u00ean nghi\u1ec7p.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1eebng \u0111\u1ec3 \u0111\u1ebfn khi s\u1ef1 c\u1ed1 x\u1ea3y ra m\u1edbi loay hoay x\u1eed l\u00fd. H\u00e3y thi\u1ebft l\u1eadp m\u1ed9t ch\u00ednh s\u00e1ch ch\u1eb7t ch\u1ebd v\u00e0 trang b\u1ecb n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 m\u1ea1nh m\u1ebd nh\u01b0 <\/span><b>1Zone<\/b><span style=\"font-weight: 400;\"> (v\u1edbi t\u00ednh n\u0103ng Resale v\u00e0 Auto-refund) \u0111\u1ec3 bi\u1ebfn nh\u1eefng t\u00ecnh hu\u1ed1ng kh\u00f3 x\u1eed th\u00e0nh c\u01a1 h\u1ed9i ghi \u0111i\u1ec3m v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><b>\u0110\u1ec3 kh\u00e1m ph\u00e1 th\u00eam nhi\u1ec1u th\u00f4ng tin hay v\u00e0 b\u1ed5 \u00edch, h\u00e3y truy c\u1eadp ngay v\u00e0o <\/b><a href=\"https:\/\/eventistax.com\/blog\/\"><b>Blog Eventista<\/b><\/a><b> nh\u00e9!<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cEventista &#8211; <\/span><\/i><i><span style=\"font-weight: 400;\">H\u1ec7 sinh th\u00e1i gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u h\u00f3a doanh thu cho s\u1ef1 ki\u1ec7n gi\u1ea3i tr\u00ed v\u00e0 ngh\u1ec7 s\u0129<\/span><\/i><i><span style=\"font-weight: 400;\">\u201d<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n, b\u00e1n v\u00e9 (Sold out) l\u00e0 ni\u1ec1m vui, nh\u01b0ng x\u1eed l\u00fd Ho\u00e0n\/H\u1ee7y v\u00e9 (Refund\/Cancellation) l\u1ea1i l\u00e0 c\u01a1n \u00e1c m\u1ed9ng. Kh\u00e1n gi\u1ea3 b\u1eadn \u0111\u1ed9t xu\u1ea5t mu\u1ed1n tr\u1ea3 v\u00e9? S\u1ef1 ki\u1ec7n b\u1ecb ho\u00e3n do th\u1eddi ti\u1ebft? Hay ngh\u1ec7 s\u0129 ch\u00ednh g\u1eb7p s\u1ef1 c\u1ed1 s\u1ee9c kh\u1ecfe? N\u1ebfu kh\u00f4ng c\u00f3 m\u1ed9t Ch\u00ednh s\u00e1ch Ho\u00e0n\/H\u1ee7y v\u00e9 [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":11381,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[181],"tags":[],"class_list":["post-11340","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"featured_image_url":"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/12\/chinh-sach-hoan-huy-ve-su-kien-0.jpg","_links":{"self":[{"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/posts\/11340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/comments?post=11340"}],"version-history":[{"count":2,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/posts\/11340\/revisions"}],"predecessor-version":[{"id":11392,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/posts\/11340\/revisions\/11392"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/media\/11381"}],"wp:attachment":[{"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/media?parent=11340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/categories?post=11340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/tags?post=11340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}