{"id":9917,"date":"2025-11-25T10:47:10","date_gmt":"2025-11-25T03:47:10","guid":{"rendered":"https:\/\/eventistax.com\/?p=9917"},"modified":"2025-11-25T10:47:10","modified_gmt":"2025-11-25T03:47:10","slug":"mau-khao-sat-sau-su-kien","status":"publish","type":"post","link":"https:\/\/eventistax.com\/vi\/blog\/mau-khao-sat-sau-su-kien\/","title":{"rendered":"10 C\u00e2u H\u1ecfi M\u1eabu Kh\u1ea3o S\u00e1t Sau S\u1ef1 Ki\u1ec7n (Feedback) Kh\u00e1ch Tham D\u1ef1 Hi\u1ec7u Qu\u1ea3 Nh\u1ea5t"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">S\u1ef1 ki\u1ec7n k\u1ebft th\u00fac, \u00e1nh \u0111\u00e8n s\u00e2n kh\u1ea5u t\u1eaft, nh\u01b0ng c\u00f4ng vi\u1ec7c c\u1ee7a Ban t\u1ed5 ch\u1ee9c (BTC) v\u1eabn ch\u01b0a d\u1eebng l\u1ea1i. \u0110\u1ec3 bi\u1ebft s\u1ef1 ki\u1ec7n th\u1ef1c s\u1ef1 th\u00e0nh c\u00f4ng hay th\u1ea5t b\u1ea1i, b\u1ea1n kh\u00f4ng th\u1ec3 ch\u1ec9 d\u1ef1a v\u00e0o c\u1ea3m t\u00ednh hay nh\u1eefng l\u1eddi khen x\u00e3 giao. B\u1ea1n c\u1ea7n <\/span><b>D\u1eef li\u1ec7u (Data)<\/b><span style=\"font-weight: 400;\"> t\u1eeb ch\u00ednh nh\u1eefng ng\u01b0\u1eddi tham d\u1ef1.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kh\u1ea3o s\u00e1t sau s\u1ef1 ki\u1ec7n (Post-event Survey) l\u00e0 c\u00f4ng c\u1ee5 quy\u1ec1n l\u1ef1c nh\u1ea5t \u0111\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng, thu th\u1eadp \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p v\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng cho nh\u1eefng l\u1ea7n t\u1ed5 ch\u1ee9c sau.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tuy nhi\u00ean, \u0111\u1eb7t c\u00e2u h\u1ecfi g\u00ec \u0111\u1ec3 kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u1ea3 l\u1eddi? D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1eabu <\/span><b>10 c\u00e2u h\u1ecfi kh\u1ea3o s\u00e1t sau s\u1ef1 ki\u1ec7n<\/b><span style=\"font-weight: 400;\"> c\u00f4 \u0111\u1ecdng v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t m\u00e0 <\/span><a href=\"https:\/\/eventistax.com\/\"><b>Eventista<\/b><\/a><span style=\"font-weight: 400;\"> g\u1ee3i \u00fd cho b\u1ea1n.<\/span><\/p>\n<h2><b>T\u1ea1i Sao Ph\u1ea3i Kh\u1ea3o S\u00e1t Sau S\u1ef1 Ki\u1ec7n?<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0110o l\u01b0\u1eddng ROI:<\/b><span style=\"font-weight: 400;\"> Bi\u1ebft \u0111\u01b0\u1ee3c s\u1ef1 ki\u1ec7n c\u00f3 \u0111\u1ea1t m\u1ee5c ti\u00eau v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng hay kh\u00f4ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng:<\/b><span style=\"font-weight: 400;\"> Nh\u1eadn ra nh\u1eefng l\u1ed7i v\u1eadn h\u00e0nh (check-in ch\u1eadm, \u00e2m thanh r\u00e8&#8230;) m\u00e0 BTC c\u00f3 th\u1ec3 kh\u00f4ng bi\u1ebft.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Th\u1ea5u hi\u1ec3u Insight:<\/b><span style=\"font-weight: 400;\"> Bi\u1ebft kh\u00e1n gi\u1ea3 th\u1ef1c s\u1ef1 th\u00edch g\u00ec (di\u1ec5n gi\u1ea3, qu\u00e0 t\u1eb7ng, hay ti\u1ec7c tr\u00e0) \u0111\u1ec3 \u0111\u1ea7u t\u01b0 \u0111\u00fang ch\u1ed7 cho l\u1ea7n sau.<\/span><\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-9920\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-1.jpg\" alt=\"T\u1ea1i Sao Ph\u1ea3i Kh\u1ea3o S\u00e1t Sau S\u1ef1 Ki\u1ec7n?\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-1.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-1-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-1-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-1-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">T\u1ea1i Sao Ph\u1ea3i Kh\u1ea3o S\u00e1t Sau S\u1ef1 Ki\u1ec7n?<\/span><\/i><\/p>\n<h2><b>[M\u1eabu] 10 C\u00e2u H\u1ecfi Kh\u1ea3o S\u00e1t (Feedback) Quan Tr\u1ecdng Nh\u1ea5t<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">H\u00e3y gi\u1eef b\u1ea3ng kh\u1ea3o s\u00e1t ng\u1eafn g\u1ecdn (d\u01b0\u1edbi 3 ph\u00fat th\u1ef1c hi\u1ec7n). D\u01b0\u1edbi \u0111\u00e2y l\u00e0 10 c\u00e2u h\u1ecfi &#8220;x\u01b0\u01a1ng s\u1ed1ng&#8221;:<\/span><\/p>\n<h3><b>Nh\u00f3m 1: \u0110\u00e1nh Gi\u00e1 T\u1ed5ng Quan (NPS)<\/b><\/h3>\n<ol>\n<li><b> Tr\u00ean thang \u0111i\u1ec3m t\u1eeb 1-10, b\u1ea1n \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng chung v\u1ec1 s\u1ef1 ki\u1ec7n nh\u01b0 th\u1ebf n\u00e0o?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> Thang \u0111i\u1ec3m (Rating Scale).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">M\u1ee5c \u0111\u00edch:<\/span><\/i><span style=\"font-weight: 400;\"> \u0110\u00e2y l\u00e0 ch\u1ec9 s\u1ed1 quan tr\u1ecdng nh\u1ea5t (Net Promoter Score &#8211; NPS) \u0111\u1ec3 \u0111o l\u01b0\u1eddng th\u00e0nh c\u00f4ng t\u1ed5ng th\u1ec3.<\/span><\/li>\n<\/ul>\n<ol start=\"2\">\n<li><b> Kh\u1ea3 n\u0103ng b\u1ea1n s\u1ebd gi\u1edbi thi\u1ec7u s\u1ef1 ki\u1ec7n n\u00e0y cho b\u1ea1n b\u00e8\/\u0111\u1ed3ng nghi\u1ec7p l\u00e0 bao nhi\u00eau?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> Thang \u0111i\u1ec3m 1-10.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">M\u1ee5c \u0111\u00edch:<\/span><\/i><span style=\"font-weight: 400;\"> \u0110o m\u1ee9c \u0111\u1ed9 trung th\u00e0nh v\u00e0 kh\u1ea3 n\u0103ng lan t\u1ecfa th\u01b0\u01a1ng hi\u1ec7u.<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-9922\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-2.jpg\" alt=\"\u0110\u00e1nh Gi\u00e1 T\u1ed5ng Quan (NPS)\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-2.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-2-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-2-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-2-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">\u0110\u00e1nh Gi\u00e1 T\u1ed5ng Quan (NPS)<\/span><\/i><\/p>\n<h3><b>Nh\u00f3m 2: \u0110\u00e1nh Gi\u00e1 N\u1ed9i Dung &amp; Di\u1ec5n Gi\u1ea3<\/b><\/h3>\n<ol start=\"3\">\n<li><b> B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng n\u1ed9i dung\/ch\u01b0\u01a1ng tr\u00ecnh ngh\u1ec7 thu\u1eadt c\u1ee7a s\u1ef1 ki\u1ec7n?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> R\u1ea5t h\u00e0i l\u00f2ng &#8211; H\u00e0i l\u00f2ng &#8211; B\u00ecnh th\u01b0\u1eddng &#8211; Kh\u00f4ng h\u00e0i l\u00f2ng.<\/span><\/li>\n<\/ul>\n<ol start=\"4\">\n<li><b> Di\u1ec5n gi\u1ea3\/Ngh\u1ec7 s\u0129 n\u00e0o \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng s\u00e2u s\u1eafc nh\u1ea5t v\u1edbi b\u1ea1n?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> Tr\u1eafc nghi\u1ec7m (Li\u1ec7t k\u00ea t\u00ean) ho\u1eb7c T\u1ef1 \u0111i\u1ec1n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">M\u1ee5c \u0111\u00edch:<\/span><\/i><span style=\"font-weight: 400;\"> Bi\u1ebft ai l\u00e0 &#8220;ng\u00f4i sao&#8221; th\u1ef1c s\u1ef1 thu h\u00fat kh\u00e1n gi\u1ea3 \u0111\u1ec3 m\u1eddi l\u1ea1i l\u1ea7n sau.<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-9924\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-3.jpg\" alt=\"\u0110\u00e1nh Gi\u00e1 N\u1ed9i Dung &amp; Di\u1ec5n Gi\u1ea3\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-3.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-3-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-3-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-3-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">\u0110\u00e1nh Gi\u00e1 N\u1ed9i Dung &amp; Di\u1ec5n Gi\u1ea3<\/span><\/i><\/p>\n<h3><b>Nh\u00f3m 3: \u0110\u00e1nh Gi\u00e1 V\u1eadn H\u00e0nh &amp; H\u1eadu C\u1ea7n<\/b><\/h3>\n<ol start=\"5\">\n<li><b> B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 quy tr\u00ecnh Check-in t\u1ea1i s\u1ef1 ki\u1ec7n?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> R\u1ea5t nhanh &#8211; B\u00ecnh th\u01b0\u1eddng &#8211; Ch\u1eadm\/\u00d9n t\u1eafc.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">M\u1ee5c \u0111\u00edch:<\/span><\/i><span style=\"font-weight: 400;\"> Ki\u1ec3m tra hi\u1ec7u qu\u1ea3 c\u1ee7a kh\u00e2u \u0111\u00f3n ti\u1ebfp. <\/span><i><span style=\"font-weight: 400;\">(N\u1ebfu b\u1ea1n d\u00f9ng gi\u1ea3i ph\u00e1p Check-in 3s c\u1ee7a <\/span><\/i><a href=\"https:\/\/www.1zone.vn\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">1Zone<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">, c\u00e2u tr\u1ea3 l\u1eddi th\u01b0\u1eddng s\u1ebd l\u00e0 &#8220;R\u1ea5t nhanh&#8221;).<\/span><\/i><\/li>\n<\/ul>\n<ol start=\"6\">\n<li><b> \u0110\u1ecba \u0111i\u1ec3m t\u1ed5 ch\u1ee9c v\u00e0 kh\u00f4ng gian s\u1ef1 ki\u1ec7n c\u00f3 l\u00e0m b\u1ea1n tho\u1ea3i m\u00e1i kh\u00f4ng?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> C\u00f3\/Kh\u00f4ng + L\u00fd do ng\u1eafn g\u1ecdn.<\/span><\/li>\n<\/ul>\n<ol start=\"7\">\n<li><b> B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng \u00e2m thanh, \u00e1nh s\u00e1ng v\u00e0 h\u00ecnh \u1ea3nh?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> Thang \u0111i\u1ec3m 1-5 sao.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9926\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-4.jpg\" alt=\"\u0110\u00e1nh Gi\u00e1 V\u1eadn H\u00e0nh &amp; H\u1eadu C\u1ea7n\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-4.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-4-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-4-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-4-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">\u0110\u00e1nh Gi\u00e1 V\u1eadn H\u00e0nh &amp; H\u1eadu C\u1ea7n<\/span><\/i><\/p>\n<h3><b>Nh\u00f3m 4: \u00dd Ki\u1ebfn \u0110\u00f3ng G\u00f3p (Open-Ended)<\/b><\/h3>\n<ol start=\"8\">\n<li><b> \u0110i\u1ec1u g\u00ec khi\u1ebfn b\u1ea1n th\u00edch th\u00fa nh\u1ea5t t\u1ea1i s\u1ef1 ki\u1ec7n l\u1ea7n n\u00e0y?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> T\u1ef1 lu\u1eadn ng\u1eafn.<\/span><\/li>\n<\/ul>\n<ol start=\"9\">\n<li><b> Theo b\u1ea1n, BTC c\u1ea7n c\u1ea3i thi\u1ec7n \u0111i\u1ec1u g\u00ec \u0111\u1ec3 s\u1ef1 ki\u1ec7n l\u1ea7n sau t\u1ed1t h\u01a1n?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> T\u1ef1 lu\u1eadn. \u0110\u00e2y l\u00e0 &#8220;m\u1ecf v\u00e0ng&#8221; th\u00f4ng tin gi\u00fap b\u1ea1n kh\u1eafc ph\u1ee5c c\u00e1c \u0111i\u1ec3m y\u1ebfu.<\/span><\/li>\n<\/ul>\n<ol start=\"10\">\n<li><b> B\u1ea1n c\u00f3 mu\u1ed1n \u0111\u0103ng k\u00fd nh\u1eadn th\u00f4ng tin s\u1edbm v\u1ec1 s\u1ef1 ki\u1ec7n ti\u1ebfp theo c\u1ee7a ch\u00fang t\u00f4i kh\u00f4ng?<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">D\u1ea1ng c\u00e2u h\u1ecfi:<\/span><\/i><span style=\"font-weight: 400;\"> C\u00f3\/Kh\u00f4ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">M\u1ee5c \u0111\u00edch:<\/span><\/i><span style=\"font-weight: 400;\"> Gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng (Retain) v\u00e0 x\u00e2y d\u1ef1ng t\u1ec7p data cho s\u1ef1 ki\u1ec7n sau.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9928\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-5.jpg\" alt=\"\u00dd Ki\u1ebfn \u0110\u00f3ng G\u00f3p (Open-Ended)\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-5.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-5-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-5-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-5-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">\u00dd Ki\u1ebfn \u0110\u00f3ng G\u00f3p (Open-Ended)<\/span><\/i><\/p>\n<h2><b>B\u00ed Quy\u1ebft T\u0103ng T\u1ef7 L\u1ec7 Ph\u1ea3n H\u1ed3i (Response Rate) B\u1eb1ng C\u00f4ng Ngh\u1ec7<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">G\u1eedi c\u00e2u h\u1ecfi hay l\u00e0 ch\u01b0a \u0111\u1ee7, b\u1ea1n ph\u1ea3i g\u1eedi <\/span><b>\u0111\u00fang c\u00e1ch<\/b><span style=\"font-weight: 400;\"> v\u00e0 <\/span><b>\u0111\u00fang l\u00fac<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>1. G\u1eedi ngay trong v\u00f2ng 24h<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">&#8220;Nhi\u1ec7t \u0111\u1ed9&#8221; c\u1ea3m x\u00fac c\u1ee7a kh\u00e1ch m\u1eddi gi\u1ea3m r\u1ea5t nhanh. H\u00e3y g\u1eedi kh\u1ea3o s\u00e1t ngay khi s\u1ef1 ki\u1ec7n v\u1eeba k\u1ebft th\u00fac ho\u1eb7c s\u00e1ng h\u00f4m sau.<\/span><\/p>\n<h3><b>2. T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh v\u1edbi 1Zone<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0110\u1eebng xu\u1ea5t danh s\u00e1ch email ra Excel r\u1ed3i g\u1eedi th\u1ee7 c\u00f4ng t\u1eebng ng\u01b0\u1eddi.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng <\/span><b>1Zone<\/b><span style=\"font-weight: 400;\"> (qu\u1ea3n l\u00fd v\u00e9 &amp; check-in), h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp \u0111\u1ec3 <\/span><b>t\u1ef1 \u0111\u1ed9ng g\u1eedi Email C\u1ea3m \u01a1n k\u00e8m Link Kh\u1ea3o s\u00e1t<\/b><span style=\"font-weight: 400;\"> ngay sau khi s\u1ef1 ki\u1ec7n k\u1ebft th\u00fac.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u00e1 nh\u00e2n h\u00f3a:<\/b><span style=\"font-weight: 400;\"> Email g\u1eedi \u0111\u00edch danh t\u00ean kh\u00e1ch m\u1eddi (d\u1ef1a tr\u00ean data check-in), t\u0103ng t\u1ef7 l\u1ec7 m\u1edf mail.<\/span><\/li>\n<\/ul>\n<h3><b>3. C\u00f3 qu\u00e0 t\u1eb7ng (Incentive)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">H\u00e3y t\u1eb7ng m\u1ed9t m\u00e3 gi\u1ea3m gi\u00e1 (Voucher) mua v\u00e9\/v\u1eadt ph\u1ea9m tr\u00ean <\/span><b>1Zone<\/b><span style=\"font-weight: 400;\"> cho s\u1ef1 ki\u1ec7n sau, ho\u1eb7c m\u1ed9t ph\u1ea7n qu\u00e0 nh\u1ecf (E-book, Video recap) cho nh\u1eefng ai ho\u00e0n th\u00e0nh kh\u1ea3o s\u00e1t.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9930\" src=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-6.jpg\" alt=\"B\u00ed Quy\u1ebft T\u0103ng T\u1ef7 L\u1ec7 Ph\u1ea3n H\u1ed3i (Response Rate) B\u1eb1ng C\u00f4ng Ngh\u1ec7\" width=\"1200\" height=\"900\" srcset=\"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-6.jpg 1200w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-6-300x225.jpg 300w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-6-1024x768.jpg 1024w, https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-6-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">B\u00ed Quy\u1ebft T\u0103ng T\u1ef7 L\u1ec7 Ph\u1ea3n H\u1ed3i (Response Rate) B\u1eb1ng C\u00f4ng Ngh\u1ec7<\/span><\/i><\/p>\n<h2><b>K\u1ebft Lu\u1eadn<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Kh\u1ea3o s\u00e1t sau s\u1ef1 ki\u1ec7n l\u00e0 b\u01b0\u1edbc cu\u1ed1i c\u00f9ng nh\u01b0ng quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 kh\u00e9p l\u1ea1i m\u1ed9t quy tr\u00ecnh t\u1ed5 ch\u1ee9c chuy\u00ean nghi\u1ec7p.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1eebng \u0111\u1ec3 nh\u1eefng \u00fd ki\u1ebfn qu\u00fd gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng b\u1ecb b\u1ecf l\u1ee1. H\u00e3y \u00e1p d\u1ee5ng b\u1ed9 10 c\u00e2u h\u1ecfi m\u1eabu n\u00e0y v\u00e0 t\u1eadn d\u1ee5ng s\u1ee9c m\u1ea1nh c\u00f4ng ngh\u1ec7 c\u1ee7a <\/span><b>Eventista<\/b><span style=\"font-weight: 400;\"> (v\u1edbi gi\u1ea3i ph\u00e1p <\/span><span style=\"font-weight: 400;\">1Zone<\/span><span style=\"font-weight: 400;\">) \u0111\u1ec3 vi\u1ec7c thu th\u1eadp ph\u1ea3n h\u1ed3i tr\u1edf n\u00ean t\u1ef1 \u0111\u1ed9ng, nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/span><\/p>\n<p><b>\u0110\u1ec3 kh\u00e1m ph\u00e1 th\u00eam nhi\u1ec1u th\u00f4ng tin hay v\u00e0 b\u1ed5 \u00edch, h\u00e3y truy c\u1eadp ngay v\u00e0o <\/b><a href=\"https:\/\/eventistax.com\/blog\/\"><b>Blog Eventista<\/b><\/a><b> nh\u00e9!<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cEventista &#8211; <\/span><\/i><i><span style=\"font-weight: 400;\">H\u1ec7 sinh th\u00e1i gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u h\u00f3a doanh thu cho s\u1ef1 ki\u1ec7n gi\u1ea3i tr\u00ed v\u00e0 ngh\u1ec7 s\u0129<\/span><\/i><i><span style=\"font-weight: 400;\">\u201d<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>S\u1ef1 ki\u1ec7n k\u1ebft th\u00fac, \u00e1nh \u0111\u00e8n s\u00e2n kh\u1ea5u t\u1eaft, nh\u01b0ng c\u00f4ng vi\u1ec7c c\u1ee7a Ban t\u1ed5 ch\u1ee9c (BTC) v\u1eabn ch\u01b0a d\u1eebng l\u1ea1i. \u0110\u1ec3 bi\u1ebft s\u1ef1 ki\u1ec7n th\u1ef1c s\u1ef1 th\u00e0nh c\u00f4ng hay th\u1ea5t b\u1ea1i, b\u1ea1n kh\u00f4ng th\u1ec3 ch\u1ec9 d\u1ef1a v\u00e0o c\u1ea3m t\u00ednh hay nh\u1eefng l\u1eddi khen x\u00e3 giao. B\u1ea1n c\u1ea7n D\u1eef li\u1ec7u (Data) t\u1eeb ch\u00ednh nh\u1eefng ng\u01b0\u1eddi [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":9918,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[181],"tags":[],"class_list":["post-9917","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"featured_image_url":"https:\/\/eventistax.com\/wp-content\/uploads\/2025\/11\/top-mau-khao-sat-sau-su-kien-0.jpg","_links":{"self":[{"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/posts\/9917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/comments?post=9917"}],"version-history":[{"count":2,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/posts\/9917\/revisions"}],"predecessor-version":[{"id":9933,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/posts\/9917\/revisions\/9933"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/media\/9918"}],"wp:attachment":[{"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/media?parent=9917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/categories?post=9917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eventistax.com\/vi\/wp-json\/wp\/v2\/tags?post=9917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}